Privacy Policy

USE OF INFORMATION

The information we collect mainly allows us to identify you, communicate with you if necessary, personalize our service and finalize the transaction. Secondarily, this information helps us carry out market research in order to better meet the needs of our customers, improve the effectiveness of our website and our promotional activities. When you make a reservation or purchase, you implicitly consent to your email address being added to our mailing list. You can choose to no longer receive our marketing communications by email by contacting us directly by telephone or by email at the following address: marketing@gaspesiana.com

At Hôtel le Gaspésiana, we attach great importance to the protection of your personal information. We undertake not to sell your personal information to third parties and to use it only for the purposes for which it was collected, except in cases where we obtain your explicit consent, in case of emergency to protect life, health or property of a person, or when required by law.

ACCESS TO INFORMATION

You have the right to access, update or delete your personal information stored in our files as required by law. To exercise these rights, please contact our Communications Department by e-mail at marketing@gaspesiana.com. Please note that some information may be stored in back-up systems or log files due to technical, financial or legal constraints, which may prevent the complete deletion of your personal information following a request.

PROTECTION OF INFORMATION

We have put in place physical, electronic and operational safeguards that comply with industry standards and practices to prevent the loss, theft, unauthorized access, disclosure or use of your personal information. We are also PCI compliant and encrypt personal information, including payment card numbers. Access to your personal information is limited to those employees who need it to perform their duties.

RESERVATIONS AND CHANGES TO THIRD-PARTY RESERVATIONS

If a third party attempts to make a reservation on your behalf, whether a family member, friend or colleague, that third party is required to provide the same personal information that you would normally provide when making a reservation. Unless otherwise stated, we consider that this third party has obtained your consent and authorization to provide us with your personal information and to make the reservation (and associated changes) on your behalf, in accordance with our privacy policy. Personal information provided by this third party is subject to our privacy policy and practices. If a third party has your name, telephone number, address and reservation number and attempts to make changes to your reservation, we will provide them with the requested information and allow them to make the changes, as we consider that you have given them permission to do so.

COOKIES AND SOCIAL MEDIA WIDGET

To ensure optimal management of our website and to improve navigation, we collect certain standard data from Internet log files. This data includes your IP address, browser type and language, access frequency and referring website addresses. We use various types of cookies and conversion tags for this purpose. In addition, certain browsing activities may be recorded for analysis purposes. It is important to note that the data collected remains anonymous and will not be disclosed to third parties. The purpose of this process is to formulate hypotheses with a view to improving the experience on our website. We do not have the ability to profile your computer, extract information or modify settings to refuse or restrict the use of cookies.

In addition, our website incorporates certain social media features, such as the Facebook “Like” button. These features may collect your IP address, record the pages you visit on our site and set a cookie to ensure their proper functioning. Social media features and widgets may be hosted either by third parties or directly on our site. Your interactions with these features are governed by the privacy policy of the entity providing them.

Our website also offers blogs, forums and other social media applications or services that encourage interaction between you, other users and us. Any information you disclose while using these applications, including personal information, may be viewed, collected and used by other users. We have little or no control over these applications, and therefore disclaim any responsibility for the use, misuse or misappropriation of any information you disclose on these applications by other users.

PRIVACY OFFICER

For any request relating to your personal information, please contact the person responsible for the protection of personal information:

Jean-François Fortin
fortinjf@hotmail.com
460, route de la Mer,
Sainte-Flavie (Québec) G0J 2L0

Find out more about the terms and conditions of our website here.