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PROTECTION OF YOUR PERSONAL INFORMATION
COLLECTION OF INFORMATION
At Hôtel le Gaspésiana, we only collect the personal information necessary for the specified purposes. When you make a reservation we ask you to provide certain personal information such as your name, email address, residential address, date of birth, telephone numbers, details of your reservation, information required during check-in or check-out, details of an event you are organizing at our hotel, and information necessary to process payments, including credit card numbers (except CVV). By providing this information, you consent to the Hôtel le Gaspésiana using it.
We remind you that it is not secure to transmit your payment information, including credit card numbers, via email, text message or social media. To protect your data, please only transmit it via our reservation module on our website, by telephone or by fax.
We do not intend to collect personal information from minors (as defined by applicable laws). If such information is nevertheless transmitted to us, we encourage parents or guardians to contact us so that we can take appropriate steps to delete this information.
USE OF INFORMATION
The information we collect mainly allows us to identify you, communicate with you if necessary, personalize our service and finalize the transaction. Secondarily, this information helps us carry out market research in order to better meet the needs of our customers, improve the effectiveness of our website and our promotional activities. When you make a reservation or purchase, you implicitly consent to your email address being added to our mailing list. You can choose to no longer receive our marketing communications by email by contacting us directly by telephone or by email at the following address: email@example.com
At Hôtel le Gaspésiana, we attach great importance to the protection of your personal information. We undertake not to sell your personal information to third parties and to use it only for the purposes for which it was collected, except in cases where we obtain your explicit consent, in case of emergency to protect life, health or property of a person, or when required by law.
ACCESS TO INFORMATION
You have the right to access, update or delete your personal information stored in our files as required by law. To exercise these rights, please contact our Communications Department by e-mail at firstname.lastname@example.org. Please note that some information may be stored in back-up systems or log files due to technical, financial or legal constraints, which may prevent the complete deletion of your personal information following a request.
PROTECTION OF INFORMATION
We have put in place physical, electronic and operational safeguards that comply with industry standards and practices to prevent the loss, theft, unauthorized access, disclosure or use of your personal information. We are also PCI compliant and encrypt personal information, including payment card numbers. Access to your personal information is limited to those employees who need it to perform their duties.
RESERVATIONS AND CHANGES TO THIRD-PARTY RESERVATIONS
COOKIES AND SOCIAL MEDIA WIDGET
Our website also offers blogs, forums and other social media applications or services that encourage interaction between you, other users and us. Any information you disclose while using these applications, including personal information, may be viewed, collected and used by other users. We have little or no control over these applications, and therefore disclaim any responsibility for the use, misuse or misappropriation of any information you disclose on these applications by other users.
For any request relating to your personal information, please contact the person responsible for the protection of personal information:
460, route de la Mer,
Sainte-Flavie (Québec) G0J 2L0
Find out more about the terms and conditions of our website here.